Purchases are sent using Australia Post. Once your order has been dispatched, Vivid Expressions accepts no responsibility for loss or damage to your package.
Protecting your privacy is important to us. Your information is solely used to process your order and support our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal accounts.
If you have changed your mind about a purchase after it has been dispatched, we are unfortunately not able to offer a refund. If you believe a product has been dispatched in a faulty condition, please contact us by email.
Our website content and all Vivid Expressions materials and products are our intellectual property unless otherwise stated.
Online payments are handled by PayPal. For more information about PayPal policies click here